Return Policy for fyodor.in

At fyodor.in, customer satisfaction is our priority. To ensure a smooth shopping experience, we have a clear and comprehensive return policy. Please review the terms and conditions outlined below.

Eligibility for Returns

  • Returns are accepted within 10 days of purchase.
  • Items must meet the following conditions:
    • Unused condition: The product should not have been used or tampered with.
    • Intact seal: The product’s seal should remain unopened.
    • Original packaging: The product must be returned in its original packaging.
    • No damages: The product should not have any damages.
    • Correct product: The item must match the one originally purchased.

Return Process

  1. Prepare the Package:
  • Ensure the product meets all eligibility criteria.
  • Print and include the return reference document in the package.
  • Address the package to: Shop.No A1 / B1 No. 837, Ground Floor, Shri Balwant Nivas, Ahitagni Rajwade Rd, Sadashiv Peth, Pune, Maharashtra 411030
  1. Shipping Responsibility:
  • Customers must bear the return shipping charges.
  • We at fyodor.in does not offer a pickup service.
  • Use a trackable shipping service or purchase shipping insurance to ensure safe delivery.
  1. Non-Refundable Costs:
  • Shipping costs incurred during the initial delivery are non-refundable.
  • If a refund is approved, return shipping charges will be deducted from the refund amount.

Refund Eligibility and Process

  1. Inspection:
  • Once the returned item is received, it will be inspected for compliance with the return conditions.
  1. Approval or Rejection:
  • Customers will be notified of the outcome via email.
  1. Refund Processing:
  • If approved, the refund will be credited to the original payment method within 5 business days or as per the bank’s policy.

Delayed Refunds

If the refund does not reflect after 10 days of approval:

  1. Check with your bank or credit card company as the refund may be in processing.
  2. If unresolved, contact us at support@fyodor.in for assistance.

Non-Returnable Items

  • Products purchased during sales, discounts, or promotional offers (e.g., “1+1 offers”) are non-refundable and non-returnable.

Please Note:

Product Descriptions

We strive to provide accurate descriptions, images, and specifications for all our products. However, slight variations may occur. Please refer to the product packaging and accompanying documentation for the most up-to-date details.

Product Safety

Customers are advised to follow all safety instructions and guidelines provided with the product. [Business Name] is not liable for any injuries or damages resulting from improper use or negligence.

Manufacturer Liability

  • fyodor.in acts as a platform to sell/distribute the Ayurvedic products manufactured by the licensed and reputable manufacturers certified by the AYUSH Department in India.
  • For quality issues, customers are advised to contact the respective manufacturer’s customer care team directly.

Important Points to Remember

  • Original Condition: All items must be returned in their original, unused condition with intact packaging.
  • Non-Returnable Items: Discounted or promotional products cannot be returned.
  • Shipping Responsibility: Return shipping costs are borne by the customer.
  • Inspection Required: Refunds are subject to inspection and approval.
  • Trackable Returns: Use trackable shipping to ensure safe delivery.

Intellectual Property

All website content, including images, text, logos, and designs, is the property of Fyodor Trade Plus Pvt. Ltd. or its respective content providers and is protected under applicable intellectual property laws.

We feature products from various manufacturers, and their names, brand names, trademarks, and logos are used solely for identification and representation purposes. Fyodor Trade Plus Pvt. Ltd. does not claim ownership of any third-party trademarks, and all rights remain with their respective owners.

You may not copy, distribute, reproduce, or use any content from this website, including product images and descriptions, without our written permission or the authorization of the respective rights holders. If you are a trademark or copyright owner and believe your rights are being used inappropriately, please contact us for resolution.